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停车场突发事件应变措施
作者:admin  10bet体育官方网站:2015-07-27 10:45:18

一、盗窃等破坏事件

One, theft, etc.

1.应以最快方式报告监控中心或代班主管,简要说明现场情况(地点、人员数量、人员财产损失情况等)。

1 to report to the monitoring center or on behalf of the class supervisor in the fastest way, a brief description of the situation (location, personnel quantity, property damage, etc.).

2.保持冷静,如能处理的可将有关人员带往保安部调查处理。如不能即时处理,则应监视现场,等候其他岗位支援及上级指令。

2 remain calm, such as the handling of the relevant personnel to the security department to investigate and deal with. If you can not deal with it immediately, you should watch the scene, wait for other post support and higher orders.

3.保护现场不受破坏,等待有关单位调查取证。

3 to protect the site is not damaged, waiting for the investigation and evidence collection unit.

二、醉酒者

Two, drunk

1.在报告监控中心或上级的同时,尽力稳定控制醉酒者的情绪。

1 at the same time, the report of the monitoring center or higher, try to control the emotional stability of the drunk.

2.劝告醉酒者离开车场范围。如醉酒者无理取闹,可使用强制手段请其离开大厦。

The 2 yard range from drunken advice. If drunk can use coercion to make trouble out of nothing, please leave the building.

3.在处理醉酒者人员时一定要保持冷静、克制态度。

3 in dealing with drunken persons must remain calm, restraint attitude.

三、失卡、卡损毁

Three, loss of cards, card damage

1.耐心向失卡或卡损毁的客人解释公司的规定。

1 to explain the company's requirements to the customer, the customer to the card or card.

2.按车场入口岗登记的时间做遗失卡处理并收取停车费。

According to the 2 yard entrance Gang registration card processing time lost and charge parking fees.

3.如客人蛮不讲理,可通知当值主任、领班协助处理。

3 if the guest can inform the duty officer, be savage and absurd, to assist in dealing with the foreman.

四、车道堵塞

Four, Lane blockage

1.在不违反公司原则的情况下,以最快捷的方式疏通出入车道。

1 in the case of not violating the principle of the company, in the most efficient way to clear the access road.

2.如遇到“问题车辆”,将车辆安排到不堵塞车道的地方再行处理。

2 if there is a problem of the vehicle, the vehicle will be arranged to the place where the lane is not blocked.

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